My Bank
Customer Service
My Bank
Customer Service
Thank you for using My Bank Customer Service. Your bank makes it a priority to listen to your needs and continuously improve their services. They would love your candid feedback on how they did with your support requests.
Please take a moment to rate your support experience. To do so open and edit your closed or resolved tickets and under Ticket Details select an option that matches your satisfaction under Satisfaction Feedback and click Update.
More ways to get help from your bank
You can use the self-service feature to find the assistance you need from our knowledgebase. We have provided a knowledgebase for each bank, comprising of information about procedures, requirements, fees and charges, product features, other frequently asked questions and solutions to common banking problems. Simply filter for your bank and find the article related to your need.
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Give Feedback
Giving feedback helps your bank learn new ways to serve you satisfactorily. It is helpful even if it is negative; the golden rule is to keep your language polite and stick to the facts. Tell your bank how satisfied or unsatisfied you are with the assistance you received for each specific issue you raised.
You will get prompted to rate your experience every time a support request is resolved and closed. We encourage you to respond as often as you can.